South Africa: Consumer Goods and Services Ombud

January 2016

• Aggreement: Plain Language (201512-0005391) [2016] ZACGSO 7 (22 January 2016)
• Cancellation fee: gym contract (201506-000377) [2016] ZACGSO 1 (25 January 2016)

February 2016

• Defective goods - right to tinker (201509-11123409565) [2016] ZACGSO 4 (18 February 2016)
• Injury from activity (201511-0005146) [2016] ZACGSO 5 (29 February 2016)

March 2016

• Breakage of item on display (201506-000377) [2016] ZACGSO 2 (7 March 2016)
• Cancellation fee: gym contract (201602-0005932) [2016] ZACGSO 8 (7 March 2016)
• Cancellation fee: air time contract (201509-00045-46) [2016] ZACGSO 3 (8 March 2016)
• Cancellation of time share agreement (201602-0006059) [2016] ZACGSO 9 (22 March 2016)

April 2016

• Misleading advertising (201512-0005306) [2016] ZACGSO 6 (19 April 2016)

May 2016

• Unsolicited goods (201604-0006803) [2016] ZACGSO 10 (13 May 2016)

July 2016

• After repair (201605-0007178) [2016] ZACGSO 14 (7 July 2016)
• Cell phone sim swap (201605-0007383) [2016] ZACGSO 13 (8 July 2016)

August 2016

• Reg 44 fairness (201606-0007707) [2016] ZACGSO 12 (29 August 2016)

September 2016

• Damage altered (201605-0007205) [2016] ZACGSO 11 (16 September 2016)

October 2016

• Recommendation: Timeous Delivery of Goods (20160/0009184) [2016] ZACGSO 15 (6 October 2016)

December 2016

• Dispute: Loss / Theft of consumer's goods (201610-0010101) [2016] ZACGSO 16 (5 December 2016)